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ALL SALES ARE FINAL, there are absolutely no refunds.
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We do not offer cash refunds, but we do offer exchanges as long as the product is in its original condition (original packaging, label intact, unwashed, uncolored)
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You must have an original receipt to be offered an exchange.
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We offer 7 day exchange for defective products (shedding and/or tangling). Please note exchanges are subject to approval.
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We will not offer an exchange if you apply chemicals to the product (bleach, color, perm, etc.)
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Exchanges will be a 15% restocking fee (excluding return shipping and new shipping fee).
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Any accepted refund will be a 15% cancellation fee.
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Luxxe Life Bundles reserves the right to deny any refund/exchange.